Ordering Information

Digging Dog Nursery

p.o. box 471
Albion, CA 95410
phone:
(707) 937-1130
fax:
(707) 937-2480
email:
To contact us by email, please use our contact form

Note: At present, we are unable to ship plants to Florida, Hawaii, or anywhere outside the USA.

How to Order:

There are several ways to place an order with us.

Use our garden cart by clicking on the "Add to Cart" links after the plants you want.
Figure your order and phone us at 707 937-1130
E-mail your order to us.
Download our order form, print it, fill it out, and mail or fax to us.
The order form (436k) requires the Adobe Acrobat reader, which you probably have already.
To receive a printed copy of our catalog please send $4.00 to:
Digging Dog Nursery · P.O. Box 471 · Albion, CA 95410

Click here to view Digging Dog Nursery's rating with Dave’s Garden (the Garden Watchdog)

Policies & Shipping info

Our prices are in effect through November 30, 2008. You may order T-shirts, mock T's and gift cards without the plant shipping minimum of $30. The cost of the above items includes shipping and handling.

We take a lot of time to make sure your plants will arrive in excellent condition. Our plants are packed with the utmost care. Their intact roots are placed in plastic bags, then each plant is securely cushioned in a bed of shredded paper.

Minimum:

Minimum order for plants is $30.00.

Refunds:

For refunds under $5.00, a credit memo will be issued.

Shipping:

We ship UPS unless otherwise requested.

Requests For Shipping Dates:

While we do our best to meet your requested shipping date, plant availability and extreme hot or cold temperatures may affect the exact week your order will be shipped.

Plant orders are packed on Monday and picked up by UPS each Tuesday morning. To ensure your plants arrive in good condition, they must reach their destination by the end of the week, so that they don't spend the weekend in a sweltering warehouse somewhere. Thus, most plant shipments leave our nursery on Tuesdays, especially those traveling cross-country via 3-DAY AIR.

Occasionally, we do ship on Wednesdays to California customers or to customers who have requested 2-DAY AIR.

If you would like your shipment sent a particular week, your order, including payment information, must be placed no later than 2:00 pm the previous Friday.

We cannot make changes to orders any later than noon the Saturday before the order is to be shipped.

Shipping Seasons:

Spring shipping begins in late February and continues into early June. Our fall shipping begins in September and extends through November. We are now shipping year round to most areas in CA, OR and WA, weather permitting.

Shipping Charges

Region 1 (AZ, CA, CO, ID, NV, OR, UT, WA, WY): UPS Ground; $30–$45 = $9.00
$40.01 and up add 20%.

Region 2 (All other states): UPS 3-Day Air; $30–$48 = $18.00
$48.01 and up add 37%.

There is also a handling and packing fee of $5.50 on all plant orders.

Acknowledgment:

Your orders will be acknowledged within 10 days with our intended shipping date.

Payment:

Please submit full payment in the form of personal check, money order, or credit card (Visa-Master Charge), including shipping costs with your order.

Substitutes:

Sometimes a plant may be unavailable due to propagation difficulties, severe winter weather, or unanticipated demand. Please help us fill your orders by listing a few alternate plants which we may substitute for a plant that is unavailable.

Book Orders:

Books are shipped directly from Timber Press, so they will arrive separately from any plants you've ordered at the same time. Shipping charges are $5 for the first book, and $2 for each additional book.

Phone Orders & Inquiries:

Call 707-937-1130 or 707-937-1235 between 9:00 am-5:00 pm, PST., Monday through Saturday. Please have your order form filled out and credit card handy.

Fax Orders:

Anytime: 707-937-2480

Customer Responsibility

Here at Digging Dog, our top priority is that you are delighted with the plants we ship to you. To help guarantee their success, please make sure they are suited for your area. While this may seem like a somewhat daunting task, there are some excellent ways to research the plants in question:

Using an Internet search engine, enter the name of the plant in double quotes followed by the word "zones", "zone" or "hardy".
GardenWeb is also a great resource. Upon finding a forum for your region, you will be rewarded with a wealth of useful information.
The USDA web site can provide additional help in determining your growing zone with its easy-to-read map. You could also contact a nearby botanical garden, college or local County Agricultural Agency.

We take extra steps to make certain the transition from our nursery to your garden is as painless as possible for both you and your new plants. We blend our own potting mix, which includes a local sandy loam.

We do not spray herbicides or fungicides and use organic products to control most pests and diseases. All of our plants are either grown outside or in open-air cold frames, save for a few enclosed greenhouses that protect cuttings, seed crops and newly potted plants. This exposure to the natural elements creates a strong and vigorous plant that is ready to dig its roots into your garden and take off!

Please know that we will ship any plant to any location in the continental US except for Florida (see current agricultural restrictions) just about any time of year. Therefore, it is up to you to make sure that the plants you choose are appropriate for your climate zone, as well as when the best time to receive them is. Utilizing the resources above should make responsible plant shopping a cinch and assure the sweet success of a flourishing landscape.

Photo by Marion Brenner, courtesy of Martha Stewart Living